Claims

When you receive a writ of summon, letter of demand or legal threat relating to your practice or medical services rendered to your patients during the period of the insurance , yo u must notify JLT immediately. You also need to notify JLT once you become aware of potential claims or circumstances that may give rise to claims against you. This will enable you to get the required support and assistance an​d possibly resolve the claim/ notifiable circumstance at an early stage.
JLT as the scheme manager will assist you during the claim process to ensure a smooth claim management between you and the Insurers. The development of the notification will be monitored periodically and necessary action will be taken when a claim materialises.
Notify your Claim / Potential Claim
You may notify any claims, potential claims or circumstances that may give rise to claims via the following methods. You also need to fill in the Claim Notification Form which will assist the claim manager to process your notification smoothly. Once you have submitted your notification and the Claim Notification Form, speak to personnel from JLT to ensure that your notification is received.
CALL
MEDEFEND Hotline
+65 6411 9002
FAX​​
+65 6333 6511
POST/COURIER
MEDEFEND Claims
Jardine Lloyd Thompson Pte Ltd
8 Marina View, #09-09 Asia Square Tower 1
Singapore 018960
Claim Notification Form
 
Panel Lawyers
Through our expert panel of lawyers, doctors will have access to specialist legal advice and representation covering a range of professional issues, such as clinical negligence claims and disciplinary hearings. Given the combined litigation and claims management experience of JLT’s specialist claims team, we will recommend the panel lawyer best suited to handle the claim or inquiry, based on the specific facts and circumstances of the case. Where you have a preference for legal representation, kindly communicate this to us and we will endeavour to accommodate your request.
Details of our panel lawyers can be found below.
Allen & Gledhill
Contact:
Ms Mak Wei Munn, Partner
Mr.Tham Hsu Hsien, Partner
Ms Koh En Ying, Partner
Phone: +65 6890 7885
Address: One Marina Boulevard, #28-00, 018989 Singapore
Donaldson & Burkinshaw
Contact:
Mr Eric Tin, Partner
Ms Kang Yixian
Phone (Office): +65 6595 9525 / +65 6595 9599
Phone (Mobile): +65 8100 8570 / +65 9488 0668
Address: 24 Raffles Place, #15-00 Clifford Centre, 048621 Singapore
Dentons Rodyk & Davidson
Contact:
Mr Lek Siang Pheng, Deputy Managing Partner
Mr Christopher Chong, Senior Partner
Ms Vanessa Lim, Partner
Phone (Office): +65 6885 3606 / 6885 3629 / 6885 3667
Address: 80 Raffles Place, #33-00, UOB Plaza 1, 048624 Singapore
Lee & Lee
Contact:
Mr Julian Tay, Senior Partner
Mr Matthew Saw, Partner
Mr Maurice Cheong, Partner
Phone (Office): +65 6557 4623 /+65 6557 4821 /+65 6557 4816
Phone (Mobile): +65 9636 0648 /+65 9765 6342 /+65 9791 2946
Address: 50 Raffles Pace, 06-00 Singapore Land Tower, 048623 Singapore
Legal Clinic LLC
Contact:
Ms Kuah Boon Theng, Director
Ms Vanessa Yong, Director
Phone (office): +65 6538 5525 / +65 6538 5622 / +65 6534 0515
Address: No. 20 Cross Street, #2-20 China Court, China Square Central, 048422 Singapore

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